My last few posts have focused on the sorts of questions a Microsoft reseller might want to ask of a prospective indirect CSP provider. When I shared these posts I got a really positive response, but one stood out in particular. The managing director of an indirect provider suggested that... [Read More]

In the first part of this series, I talked about competencies, support, and skills. In the second, I built this out further to practices, platforms and partnerships. In this post we’ll look at the importance of choosing an indirect provider who role models best use of technology effectively, solicits frank... [Read More]

In the first post of this mini-series, I gave examples of the questions you, as a Microsoft Reseller, might want to ask of a prospective indirect CSP provider. Building on competencies, support, and skills, this post focuses on areas around practice development, CSP platforms and partner-to-partner engagements. [Read More]

My job is to work with IT distributors. Together with my team, we look after the top 10 Microsoft cloud distributors (also known as indirect CSP providers, or simply ‘indirect providers’) in the UK. In the last three years I’ve built up a pretty clear idea of what I would... [Read More]

How sure are you that none of your customers are running Windows Server 2008? If you're the one who's still got Small Business Server 2011 knocking about, or that Windows Server 2008 box at the back of the server room, then this post is for you. What to do if... [Read More]